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WHAT OUR CLIENTS SAY
We took our 18 year old cat to be put down as she had become unwell and although it was upsetting to say goodbye the team at VSA were very caring and kind. Thanks goes to the team at Sylvia Park, you do a great job and I highly recommend your services.
Had my elderly cat put down over the weekend as she suddenly got very unwell , kind caring nurses looked after us. Highly recommend.
Highly recommended! Our cat had minor surgery at our usual vet, but unfortunately the wound opened on a weekend when our vet was closed. VSA were so helpful and the team were extremely kind. It’s very good to know VSA are there 24/7 to help. Thank you!
We phoned VSA over the weekend with concerns over our cat, Oscar who had a nasty bite wound – we received wonderful advice over the phone. We ended up taking our cat in to the Sylvia Park branch and we were looked after Dr H Lu. She was absolutely amazing. She had a calming presence and despite being in pain, our cat was relaxed and calm with her. Dr Lu was very caring and you could tell she truly cares and loves animals. She took her time examining Oscar and treating him and spent a great deal of time patiently explaining everything to us and answering our questions. I was very impressed and touched by her compassion and caring nature. Dr Lu explained the charges and checked it was all ok before proceeding which was good. She was not pushy and we really felt she went over and above particularly in an emergency when we were stressed and concerned. Very impressed!
I ended up here with my poor cat whom I ran over by accident over Easter. I was extremely happy with the service I received. The staff were all very friendly, professional and had great communication. The vet we dealt with was thorough and knowledgeable. It was a very stressful day knowing I’d injured my poor pet, but the staff were really lovely. Thank goodness my cat is ok and used the first of his 9 lives. I am really grateful for the quality, honest care they provided. Thank you to the team at VSA.
Looked after my darling girl when she suddenly passed overnight. Staff and facility were great. I felt at peace leaving her with this team. Treatment towards me was very caring after she had parted.
We have taken our puppy to VSA for two incidents, one being a broken leg. Their service was impeccable – the staff are all wonderful to deal with and thanks to their work our pup’s broken leg healed in the best possible way after surgery. In a stressful situation, it really put our mind at ease knowing our pup was getting the best care possible. Highly recommend VSA.
Amazing people, truly care for the animals. Highly recommended if you need a top-class surgeon.
Thanks to the team at VSA for performing surgery on my bulldog who had Brachycephalic Obstructive Airway Syndrome. They looked after her very very well. We got plenty of updates while she was in there. Great team, amazing job!